Personal Data Policy

Komers Trading Limited
Registered in: Hong Kong
Effective Date: January 1, 2025

1. Introduction

Komers Trading Limited ("Company," "we," "our," or "us") is committed to protecting the privacy of individuals whose personal data we collect and process. This Personal Data Policy outlines our approach to managing personal information in compliance with the **Australian Privacy Act 1988** and the **Australian Privacy Principles (APPs)**. Although we are a non-resident business, we recognize our obligations when handling the personal data of Australian residents.

2. Scope

This policy applies to all personal data we collect, store, use, and disclose in connection with our services, including but not limited to:

• Customers who reside in Australia.
• Website visitors, subscribers, and other users from Australia.
• Any individuals engaging with our services from Australia.

3. Compliance with the Australian Privacy Principles (APPs)

We adhere to the 13 Australian Privacy Principles (APPs) as follows:

APP 1: Open and Transparent Management of Personal Information
We manage personal information in an open and transparent manner, and this policy is available on our website.

APP 2: Anonymity and Pseudonymity
Where practical, individuals can interact with us anonymously or using a pseudonym.

APP 3: Collection of Solicited Personal Information
We collect personal data that is reasonably necessary for our business purposes, including:

• Name, contact details, and payment information.
• Information related to orders and customer service
• Any other information required to provide our services.

APP 4: Dealing with Unsolicited Personal Information
If we receive unsolicited personal information that is not necessary for our operations, we will promptly destroy or de-identify it unless required by law.

APP 5: Notification of Collection
We notify individuals about the collection of personal data, including its purpose, how it is used, and their rights.

APP 6: Use or Disclosure of Personal Information
We only use or disclose personal information for the purpose for which it was collected unless otherwise permitted by law.

APP 7: Direct Marketing
We use personal information for direct marketing only with consent or when permissible under the APPs. Individuals can opt out at any time.

APP 8: Cross-Border Disclosure
As a Hong Kong-based company, we may transfer personal information overseas, ensuring adequate protections in line with Australian privacy standards.

APP 9: Adoption, Use, or Disclosure of Government Identifiers
We do not adopt, use, or disclose government identifiers unless required by law.

APP 10: Quality of Personal Information
We take reasonable steps to ensure that personal information is accurate, up-to-date, and complete.

APP 11: Security of Personal Information
We implement security measures to protect personal data from unauthorized access, loss, misuse, or disclosure.

APP 12: Access to Personal Information
Individuals have the right to access their personal information held by us, subject to certain legal exemptions.

APP 13: Correction of Personal Information
We allow individuals to request corrections to their personal information if it is inaccurate, incomplete, or outdated.

4. How We Collect Personal Information

We collect personal data through various means, including:

• Direct interactions (e.g., when users register, make a purchase, or contact support).
• Automated technologies (e.g., cookies, analytics, and tracking tools on our website).
• Third-party sources where legally permitted.

5. Disclosure of Personal Information

We may share personal data with:

• Third-party service providers (e.g., payment processors, cloud hosting, and customer support tools).
• Regulatory bodies if required by law.
• Business partners where necessary for service delivery.

6. Cross-Border Data Transfers

Since we operate from Hong Kong, personal data may be stored or processed outside Australia. We take reasonable steps to ensure that any overseas recipient provides privacy protections equivalent to Australian standards.

7. Data Retention

We retain personal information for as long as necessary to fulfill the purpose for which it was collected or as required by law.

8. Individual Rights

Australian residents have the right to:

• Request access to their personal information.
• Request correction of inaccurate or incomplete information.
• Opt out of marketing communications.
• Lodge a complaint if they believe their privacy rights have been breached.

9. How to Contact Us

For privacy inquiries, requests, or complaints, individuals can contact us at:

Komers Trading Limited
E-mail: support@reizee.com
Address: 13F Golden Dragon Comm Bldg., 522 Nathan Road, Yau Ma Tei, Hong Kong

10. Changes to This Policy

We may update this policy from time to time to reflect changes in laws or business operations. Any updates will be posted on our website with a revised effective date.

---

This policy ensures compliance with Australian privacy laws while acknowledging the business's non-resident status in Hong Kong.